How we helped others improve productivity
We developed a new training program to help employees manage customers with mental health and substance abuse concerns. So far we have delivered training to more than 50 branches nationwide. Staff report feeling safer and more in control of difficult customer interactions.
In 2016 the Australian Red Cross Blood Service introduced a nationwide programme to tackle hazardous manual tasks in both their processing centres and their donor centres.
In 2017, the Reece Group’s People Experience team engaged us to assist in the development of a 12-week program of safety and wellbeing events and activities.
The City of Darebin required assistance in the redesign of their Mobile Early Childhood Resource and Education Delivery Vehicle. The current van had several inherent hazardous manual tasks associated with visits to each site.
KPMG had a need for assistance with subject matter expertise in auditing in Health and Safety for their Audit, Assurance and Risk Consulting division nationally.